We believe that empathy, as one of the highest luxury styles, and human warmth are the keys to create strong and efficient relationships with our Guests.
Our training project has been developed in order to enhance, develop and share the Italian tradition of hospitality.
We pursue our goal thanks to our passion, skills and experience in this field. All these elements have allowed us to become a recognized team of professionals with different kinds of expertise, willing to enhance the so called ‘Italian Tradition’ together with our clients.
In order to achieve financial, quantitative and qualitative aims and to create suitable training courses to get the change,
Hospite bases its activities mainly on three concepts: personalization, diversification and extension.
Tailor-made courses for every kind of facility, training formats - from role play to coaching on the job- and a big impact in many different areas are the strengths that guide our value proposal.
In the first part of this article we have seen some practices to reduce turnover in the hospitality industry taking action in the first three main causes. Here below we […]
In a world of work full of deadlines, unforeseen circumstances, changes, procedures and continuous challenges, knowing how to manage one’s emotions effectively has become one of the key abilities to […]