We truly think that Hospitality, before being a business, represents a way of living and interacting with people.
We believe that empathy, as one of the highest luxury styles, and human warmth are the key to create strong and efficient relationships with our Guests.
Our training project has been launched in order to enhance, develop and share the Italian tradition of hospitality.
We pursue our goal thanks to our passion, skills and experience in this field. All these elements have allowed us to become a recognized team of professionals with different kinds of expertise, willing to develop the so called ‘Italian Tradition’ together with our Clients.
In order to achieve financial, quantitative and qualitative aims and to create suitable training courses to get the change,
Hospite bases its activities mainly on three concepts: personalization, diversification and extension.
Tailor-made courses for every kind of facility, training formats - from role play to coaching on the job- and a big impact in many different areas are the strengths that guide our value proposal.
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Hospitality is the field that requires its operators a unique combination of skills.
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In order to offer a service beyond the expectations and that anticipate Guests’ needs, in the previous article we have seen how important is to work with an emotionally engaged team.