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We believe that Hospitality is a way of living and interacting with people.

WELCOME TO Hospite

At the heart of our goals, our activities and the projects we develop are people, the true soul of hospitality. We believe that every company can be a place where the qualities, experiences and stories of each individual professional should be elevated. This is why we have built a team that is heterogeneous in terms of skills, aptitudes and abilities, which is constantly evolving thanks to our desire for innovation, growth and openness to new collaborations and ideas.

Our VISION

We unlock hospitality excellences. We elevate them to a way of life.

The world of hospitality connects people, experiences and excellences. We aim to elevate them to a way of life by discovering new potentials, talents and working on every aspect that makes the guest and customer experience unique.

Our MISSION

We tailor consulting, training and coaching paths with professionals, teams and organisations that believe in the value of people and their talents.

Tailoring every service we offer down to the smallest detail is essential, especially when organizations, teams, and individual professionals believe strongly in the value of people, their talents, and their goals.

We believe We discover We innovate We craft We care

Our History

Past:

Hospite was born in 2018, from the union of dreams, passions and goals of its three founders: Michele Prete, Nicola Bolzan and Stefano Prete. Together they have brought this reality to life, just before one of the most challenging times for the hospitality industry.

Present time:

Today, Hospite is a benchmark in the world of hospitality consulting and training. Among its areas of specialisation there is an innovative Mystery Guest service, described in the book 'Professione Mystery Guest'.

Future:

In the coming period, our main goal is to put ourselves even more at the service of hospitality, renewing our passion and love for this sector with new projects, forthcoming publications and opening up to foreign markets and other sectors.

Our areas of action

Thanks to our experience in the field and regular training, we are specialised in supporting the growth of professionals, teams and companies. We do this from a strategic, operational and relational perspective.

For the individual professional

We develop training and coaching activities for the development of soft skills, such as structured courses in public speaking, and managerial skills, such as courses focusing on emotional intelligence and leadership.

For the team

We design consultancy, training and coaching paths for the development of effective communication, develop goal-oriented paths, feedback management and organise team building projects.

For companies and guest and customer relations

In order to strategically and operationally enhance and strengthen the relationship with guests and customers, we structure training, consulting and coaching courses for the definition and improvement of the Guest & Customer Experience. We do this by focusing on topics such as sales, problem solving, complaint handling and communication leadership development.