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People Communication
April 15, 2024 / April 24, 2024 by marketing@hospite.it
In the world of hospitality, travellers’ aspiration for unique and unforgettable experiences during their stays is increasingly noticeable. Not only that, what is emerging is an increasing interest in intangible goods (experiences) at the expense of expensive, tangible goods (physical products). This experience-oriented approach does not only involve customers in the hospitality industry, but also […]
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Communication People
April 6, 2023 / June 14, 2023 by marketing@hospite.it
On 24 March “Professionista della Guest Experience”, a book published by Dario Flaccovio Editore, written by Nicola Bolzan and Alberto Tita and defined by the authors themselves as a concentrate of passion, experience, techniques and tools for all professionals in the luxury and hospitality sector, was released in all bookshops. Why did this book come […]
November 18, 2022 / November 18, 2022 by marketing@hospite.it
It is now common knowledge that the guest must be treated differently and attentively today than a few years ago, because: Travellers’ needs have changed People’s expectations are much higher International borders are increasingly flexible Each Guest, depending on his or her origin and culture, must be “pampered” with all due care in the facilities […]
